Start Right Legal (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website www.startrightlaw.com and our legal services.
If you have any questions about our data handling practices, please contact us at support@startrightlaw.com.
1. Information We Collect
We may collect the following types of information from you:
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Personal Information: such as your name, email address, phone number, business name, billing details, and any other information you submit via our contact forms, email, or while purchasing services.
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Usage Data: including IP address, browser type, device identifiers, referring URLs, pages visited, and time spent on the site.
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Cookies and Tracking: see section below for more on cookies.
We collect data only as necessary to deliver services, improve user experience, comply with legal obligations, and support communication.
2. How We Use Your Information
We use your personal information for the following purposes:
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To provide and manage legal services;
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To respond to inquiries or support requests;
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To send service-related communications, invoices, and confirmations;
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To comply with Australian legal obligations and regulations;
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To improve website functionality, security, and analytics;
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For internal documentation, performance metrics, and lawful record-keeping.
We do not sell or rent your personal information to third parties under any circumstances.
3. How We Store and Protect Your Data
All personal information is securely stored on encrypted systems with access controls and data protection protocols in place. We use modern cybersecurity technologies and limit data access to authorized personnel only.
We retain data only as long as necessary for the purposes described or as required by law.
4. Disclosure to Third Parties
We may share your data with:
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Legal subcontractors or consultants acting on your matter (bound by confidentiality);
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Service providers (e.g., hosting, email, analytics) for essential functions;
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Regulatory authorities or law enforcement if required by law.
All third parties we engage follow strict data protection obligations.
5. Your Rights
You have the right to:
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Access the personal data we hold about you;
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Request correction of inaccurate data;
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Request deletion of your data, subject to legal retention obligations;
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Withdraw consent for data processing;
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Lodge a complaint with a relevant authority.
To exercise any of these rights, email us at support@startrightlaw.com.
6. GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). This means:
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We only collect and process your data where we have a legal basis to do so, including your consent, performance of a contract, compliance with legal obligations, or legitimate business interests.
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You may request data portability or limit processing under certain conditions.
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We do not engage in automated decision-making or profiling that has legal consequences.
Our legal basis for collecting your data is typically consent or contract fulfillment.
7. Cookie Policy
Cookies are small data files stored on your device when you visit our Website. They help us understand user behavior, track preferences, and improve functionality.
We use the following types of cookies:
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Strictly Necessary Cookies – essential for navigating the website and using its features;
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Performance Cookies – collect anonymous usage data for analytics;
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Functionality Cookies – remember your preferences and choices.
You can manage or disable cookies via your browser settings. Note that disabling cookies may affect the functionality of some parts of our Website.
8. International Transfers
We operate primarily in Australia, but some data may be processed or stored outside of your jurisdiction by our trusted third-party providers. In such cases, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data under international standards.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us immediately so we can delete it.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes implies acceptance of the new terms.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📩 support@startrightlaw.com